How to add your contact information
To add phone numbers and other contact details to your profile:
Click your photo (or silhouette icon) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
Scroll to the Personal Info section.
Enter your information in the available fields, then click Update Info to save.
The available phone number fields and where they display are:
Office Phone — Displays on your agent profile to visitors who are not logged in as a lead and are not viewing an agent subdomain.
Home Phone — Does not display on the website.
Mobile Phone — Displays on your agent profile to visitors who are logged in as a lead or viewing an agent subdomain.
Direct Phone — Does not display on the website.
Note: If you want to set a Call Routing Number for your BoomTown Number without making it client-facing, enter it in the Home Phone or Direct Phone field. Neither of these display on the website. Once saved, you'll be able to select it in the Call Routing drop-down.
How to add your agent photo
Click your photo (or silhouette icon) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
Click the Change this photo link.
In the pop-up window, click Choose File and select an image from your computer.
Click Upload.
Photo requirements:
File type must be JPEG (.jpg or .jpeg)
Minimum dimensions: 120px wide x 150px tall
You'll have the option to crop after uploading.
How to update your password
To change your BoomTown account password:
Click your photo (or name) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
At the top of your profile page, click the Change Password link.
Enter your current password, then enter your new password twice.
Click Change Password to save.
Password requirements:
Minimum 8 characters
A mix of uppercase and lowercase letters
At least one number
Special characters are optional but supported: ! @ # $ % ^ & * ?
How to add your professional bio
Click your photo (or silhouette icon) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
Scroll to the Professional Bio field in the Personal Info section.
Enter your bio and click Update Info to save.
Note: The Professional Bio field supports HTML.
How to embed a photo in your bio:
Host your image on a website (such as ImgBB or your BoomTown WordPress Media library).
Copy the image URL.
Paste it into the following HTML code:
<img src="URL">Paste the completed code into the Professional Bio field.
How to embed a YouTube video in your bio:
Go to your video on YouTube.
Click the Share icon below the video, then select the Embed tab.
Copy the iframe code provided.
Paste it into the Professional Bio field.
How to add your email signature
Your email signature appears at the bottom of emails sent to leads through BoomTown.
Click your photo (or silhouette icon) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
Scroll to the Email Signature field near the bottom of the page.
Type your signature directly into the editor.
Check "Automatically add my signature to all email messages" if you want it added to every outgoing email.
Save your changes.
⚠ Important: Do not copy and paste your signature from Microsoft Word or Outlook. This can cause formatting issues that prevent emails from being delivered. Always type your signature directly into the BoomTown editor.
⚠ Important: Do not include your email address in your signature. Doing so can prevent emails from being automatically logged in BoomTown, which may result in missed activity tracking.
Email signature editor toolbar
The editor includes the following formatting tools:
Bold (B), Italic (I), Underline (U) — Apply basic text formatting to selected text.
Text color (A) — Change the color of selected text using the color picker.
Alignment — Align text left, center, right, or justified.
Bullet list — Add an unordered (bulleted) list.
Numbered list — Add an ordered (numbered) list.
Undo / Redo — Step backward or forward through recent changes.
Insert link — Highlight text and turn it into a clickable hyperlink.
Font Family — Change the typeface of selected text.
Font Size — Adjust the size of selected text.
HTML — Switch to raw HTML view to manually edit or paste HTML code.
Clear formatting — Remove all formatting from selected text and return it to plain text.
Profile Photo — Insert the photo from your Agent Profile into your signature.
Best practices for your email signature
Enable auto-add. Check "Automatically add my signature to all email messages" so it appears on every email without extra steps.
Omit your email address. Including it can cause emails not to be logged in BoomTown.
Keep it simple. Minimize images and links to reduce the chance of emails landing in spam.
Keep it current. Review your signature regularly to make sure contact details and branding are up to date.
Use professional formatting. Avoid clutter and excessive styling.
Align your branding. Make sure your branded email address matches your website and promotional materials.
What to include in your email signature
A well-formatted email signature typically includes:
Full name
Job title
Phone number
Company name
Website URL (optional)
Social media links (optional)
What email address do clients see when you email them through BoomTown?
When you send emails through BoomTown, clients see a branded, masked version of your login email — for example, yourname@yourwebsite.com. The actual sending address is your login email, but BoomTown displays the branded address to maintain a professional appearance.
Frequently asked questions about email signatures
Can I paste my signature from Microsoft Word or Outlook? No. Pasting from Word or Outlook can cause formatting issues that prevent your emails from being delivered. Always type your signature directly into the BoomTown editor and use the built-in toolbar for any formatting.
Can I include my email address in my signature? No. Including your email address can prevent emails from being automatically logged in BoomTown, which may result in missed activity and lead tracking.
Will my signature automatically appear on every email? Yes, if you check "Automatically add my signature to all email messages," your signature will be added to every outgoing email without any extra steps.
How to add your agent MLS ID
Click your photo (or silhouette icon) in the upper right corner of your BoomTown account.
Select My Profile from the drop-down menu.
In the Personal Info section, enter your ID in the AgentMLS field.
Click Update Info to save.
Note: The OfficeMLS field is not required by most MLSs.
Where your listings will display
Once your MLS ID is added, your listings will appear in the following locations:
Agent website — Under the My Listings section
Agent page — On the public-facing website
My Listings tab — Inside your BoomTown CRM
